At Thkee, reviews play a pivotal role in establishing trust and guiding potential learners to the right courses. As an instructor, collecting and showcasing course evaluations is key to building your credibility. Reviews serve as powerful social proof, helping you gain new students while continuously improving your courses.
Why Are Reviews Important?
Both new instructors and courses thrive on feedback. Aiming to gather 4-10 reviews when launching a course can significantly boost your success. While positive reviews enhance your course's reputation, negative feedback provides insight into areas of improvement, making every review valuable.
Tips for Gathering Reviews:
Reach Out to Learners: Request feedback early in the course via welcome messages, between lectures, or in promotional emails.
Perfect Your Timing: Ask for reviews within the first 15 minutes of the course, right after an engaging activity to make a lasting impression.
Emphasize Value: Let learners know their opinions help shape and improve the learning experience for everyone.
Expert Input: Request reviews from colleagues in your field, showcasing their credibility to reinforce your course’s value.
How to Respond to Reviews:
Personalize Your Response: Address learners by name and thank them for their feedback.
For 4-Star Reviews and Above: Acknowledge their hard work and express appreciation.
For Less Than 4-Star Ratings: Embrace constructive criticism, offering solutions or updates to improve their experience.
For Star-Only Ratings: Ask for more specific feedback to understand how you can enhance the course.
Use the Reviews Dashboard to manage the reviews and feedback from your students.
Make the Most of Your Reviews:
Promote Positive Reviews: Highlight them in emails, social media, and course descriptions.
Use Negative Feedback for Growth: Update your course based on recurring issues and inform learners when improvements are made to show you’re actively listening.
Ensure you follow Thkee’s platform policies on reviews, and utilize our review dashboard to stay on top of feedback and take your courses to the next level.
